CosmoCom Wins IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Melville, NY (ContentDesk) August 2, 2006 -- CosmoCom, the global leader in Unified Customer Communications, today announced it has received an IP Contact Center Technology Pioneer Award from Customer Interaction Solutions magazine. CosmoComs flagship product CosmoCall Universe is among the select group of winners recognized in the publications July issue that highlights the best of the best in emergent technology that is saving call centers all over the world a lot of time, effort and capital. CosmoCall Universe was highlighted for meeting the contact center business needs of a wide variety of organizations. Complete editorial coverage for the IP Contact Center Technology Pioneer Award can be read at http://www.tmcnet.com/call-center/0706/mngmnt-scope-the-ip-contact-center-technology-pioneer-awards.htm Weve chosen as winners the products with the most admirable feature sets and the best track records of dramatically improving the operations of todays call centers, said Tracey Schlemetic, editor of Customer Interaction Solutions in her editorial introduction to the award winners. CosmoCom appreciates this award as a gesture of recognition from Customer Interaction Solutions, said CosmoCom EVP, Steve Kowarsky. The pioneering spirit has always been a hallmark of our company as we helped organizations implement Unified Customer Communications, a concept we introduced to the market in 1997.
This Pioneer Award honors the company, and honors the many people that have contributed to our success. About CosmoComCosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers.
Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment.
Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis.
CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD) system designed to unify all communication channels and all major contact center functions.
CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many others, as well as Fortune-class enterprises throughout the world.
For more information, please visit www.cosmocom.com.MEDIA CONTACTArthur GermainCommunication Strategy Group for CosmoCom631-239-6335www.gocsg.com.
Expat Network, the Major Support Network for Expatriates Around the World, Launches the Contact Directory 2006
(ContentDesk) March 21, 2006 -- Every year in January Expat Network (www.expatnetwork.com) publishes the latest edition of a book essential to all expatriates working in the major corporate and industrial sectors: the Contact Directory. The latest version of this annual contacts bible" was published this year with all the relevant information updated and new contacts consolidated.It has become required reading for executives around the world. Expat Network (www.expatnetwork.com) has extensive contacts in overseas recruitment for the major sectors; from corporate finance and multinationals to engineering and construction. The Contact Directory, along with the other services provided in the network, helps thousands of people working abroad further their careers and facilitates wise decision-making at all stages of...
Expat Network, the Major Support Network for Expatriates Around the World, Launches the Contact Directory 2006
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Imperial Optical, Inc. Launches ECP WebSolutions?
Imperial Optical, Inc., the leading independent wholesale contact lens distributor in North America, has officially launched its ECP WebSolutions to provide independent eyecare practitioners with a vehicle to meet the growing patient demand for the convenience online ordering offers for their replacement contact lens needs.ECP WebSolutions gives independent eyecare practices a fully customized website with the ability to offer their contact lens patients the convenience of online or toll-free phone ordering of contact lenses 24 hours a day, 365 days a year.
ECP WebSolutions is powered by Wolf Bioscience's highly reliable PatientWire? technology.
David Pearce, Imperial's Marketing Manager said, "ECP WebSolutions gives independent eyecare providers the power to improve contact lens patient retention, increase patient satisfaction and meet the growing demand for the convenience that online ordering offers consumers of all types.""While Imperial Optical is not the first...
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The Function of Wine Storage Racks
Storing wines is crucial to keeping wines flavor and letting it age to perfection. Wine cellars are an ideal way to store wines for long durations. Without a wine cellar, you simply will not store wines to maturation. Before you select a wine rack, make sure you understand wine storage. Wine should be stored in a cool, slightly humid, and dark place.
Make sure the storage area's conditions are consistent. Keep the temperature between 50 and 59 degrees Fahrenheit. Never store wines in a...
The Function of Wine Storage Racks CosmoCom Wins IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine patio furniture
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Tips on Finding Prague Accommodations
What is the best way to find Prague accommodations for for your next venture overseas? We all know that finding nice accommodations at a nice price is crucial when vacationing anywhere. When traveling abroad, it is even more important to make sure you have everything lined up in advance of your trip. Where, though, should you go to find your Prague accommodations? There are two places you should consider. Check the internet first and...
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Taking the Time to Find the Best Home Improvement Loans
The best home improvement loans usually aren't going to be the first loans that you encounter, but if you're in the market for a loan to pay for repairs, expansions, or improvements to your home or other real estate then it might be worth your time to shop around before you decide on one loan or another.Shopping around for the best home improvement loans isn't a lot of work, though it can be a bit time consuming and requires quite a bit of legwork. In the end, though, you can save hundreds or...
Taking the Time to Find the Best Home Improvement Loans CosmoCom Wins IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
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